top of page

RETURNS & REFUND POLICY

Effective Date: 09-27-2025

We prioritize customer satisfaction and transparency. This Returns & Refund Policy outlines the terms and procedures for returning products or requesting refunds.

1. Eligibility for Returns
  • Products purchased from our website are primarily for research and development purposes.

  • Returns are accepted only if the product is defective, damaged during shipping, or not as described.

  • To request a return, you must contact us within 7 days of receiving the product.

2. Non-Returnable Items
  • The following items are not eligible for return:

  • Products that have been used, opened, or altered.

  • Custom or specially prepared compounds.

  • Products purchased more than 7 days ago.

3. Return Process
  • Contact our support team at [email] or [phone number] with your order details.

  • Provide a clear description of the issue and, if applicable, supporting photos.

  • Once approved, we will provide instructions for returning the product.

  • Customers are responsible for return shipping costs unless the return is due to our error.

4. Refunds
  • Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.

  • If approved, the refund will be processed to the original payment method within 7-10 business days.

  • Shipping charges are non-refundable, except when the return is due to our error.

5. Exchanges

We currently do not offer exchanges. If you wish to replace a product, please follow the return process and place a new order.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

[Company Name]

Email: [email]

Phone: [phone number]

Address: [address]

Professional research chemicals for qualified researchers and institutions. All products for research use only.

  • Instagram
  • X
  • Facebook
  • TikTok
Contact

All items available on this website are exclusively intended for research and development purposes. They are not suitable for human consumption in any form. The information provided on this site has not been reviewed or approved by the U.S. Food and Drug Administration (FDA). Neither the statements nor the products offered by Purus Peptides are designed to diagnose, treat, cure, or prevent any medical conditions. Purus Peptides does not operate as a compounding pharmacy or chemical compounding facility under Section 503A of the Federal Food, Drug, and Cosmetic Act, nor as an outsourcing facility under Section 503B. Our products are strictly for laboratory, analytical, or research use and are not intended for human use.All peptides provided by Purus Peptides are for research purposes only and are not FDA-approved for human consumption or medical applications. These products must not be used outside of research settings. By purchasing or using our peptides, you agree to comply with all relevant laws and regulations and assume full responsibility for their use.

© 2025 Purus Peptides. All rights reserved.

bottom of page